General
What is iSports collect?
iSports collect is a service provided exclusively for iSports shipments that
allows you to choose to collect your shipments from a convenient
location through lockers.
Instead of delivering a package to your
home or business address, you can select a noon collect location and
pick up your shipment at a time that's convenient for you.
Once your package is delivered to the locker, you'll receive an SMS with a unique pickup code that includes the address and opening times for your selected location.
When you arrive to collect your package, enter
your pickup code or scan the barcode using the barcode scanner and
follow the instructions on the screen.
All packages delivered to iSports Collect must be picked up within 5 days. If you're not able to collect your package within this timeframe, the package will be returned to us and you will receive a full refund.
Everything you need to know about multiple shipments
04 3434 007 in UAE between 09:00 am to 06:00 pm,
iSports Return Policy
What is iSport's return policy?
You can return a product if it is not a part of the non-returnable list and if you have received:
a) An incorrect product (if the product is unused, in original unbroken packaging and includes all tags).
b) A damaged / defective product.
c) If you have changed your mind or placed a wrong order, we will only accept a return under certain conditions:
- The items are in its original retail packaging (Sealed/Closed Box) and is not damaged or tampered in any condition. The seal of the item needs to be in a intact condition.
- For Clothing & other fashion products, the product needs to be in original packaging and have all the original tags.
- For all other products, returns are accepted if product is in unbroken original packaging, including all accessories.
Refund will be issued into your wallet or credit card, post inspection at our end.
For more information refer to our return policy or call us at 04 3434 007 in UAE.
Delivery Service
What carrier services do you use to deliver your orders?
We handle delivery through our in-house carrier for all products fulfilled by iSports. Our delivery team are committed to ensure a smooth delivery process for you.
Shipment Regions
Which countries do you ship to?
Currently we only ship orders to the UAE